Banetti | Maximo® Support Services

Maximo Support

Help Desk Support Is A Cornerstone Of Banetti's Service Offerings.

Join Banetti at IMC December 9-12 2019 in beautiful Marco Island, Florida

Our Team Provides Maximo Support & System Administration Services.

Our engineers are available around the clock to provide support that includes technical troubleshooting, applying software patches, educating users on how to perform tasks and managing access privileges.

Clients with large geographically dispersed or large user bases find this technical backstop to be essential; those that run versions of Maximo no longer supported by IBM even more so.

Fixed Per-User Cost

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Technical Troubleshooting

An on-duty consultant will receive calls, provide our initial response, and own the issue through to resolution. The consultant will have best-available access to the resources most familiar with the specific issue or request.

Report Development

All support tickets will be logged and tracked through to resolution, which will be used to develop reports. As part of our Help Desk Support service, Banetti provides weekly and monthly performance reports.

Implementation Support

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Patches & Fixes

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General System Administration

Banetti provides Maximo support services and system administration to US, Canada, and South-American Maximo customers.

Discuss Your Maximo Support Needs With Us.

We Serve Your Industry

Life Sciences

Energy & Utilities

Facilities & Higher Ed

Manufacturing

$15MM+ Additional ROI In Year 1.

Download Our Free Case Study & CMMS Health Check.

160+ Plants

900+ Facilities

20+ Countries

300+ Applications

After successfully implementing innovative, asset management-driven solutions across numerous consumer products, pharmaceutical products and medical device manufacturing facilities across the globe, the project achieved $15MM ROI in its first year and expects the same rate of return for years to come.